App development in Vigo

Vigo is the most populous city in Galicia and its economy is unlike any other: the fishing port and the canning industry, the Stellantis plant in Balaídos and its network of automotive suppliers, the shipyards on the ría, port-related logistics and the industrial estates run by the Zona Franca. A good part of that fabric is made up of industrial and service SMEs that still run critical processes on spreadsheets, paper and WhatsApp groups.

That is where a custom app makes the most sense: work orders filled in on the shop floor that reach the office instantly, time tracking for a workforce split across shifts, orders from professional customers that today come in by phone, or a tool for the sales reps who cover the region. You don't need a consumer app with millions of downloads; you need thirty people to use it every day without complaining.

And then there is everyday Vigo: hospitality, academies, clinics, sports clubs and retail, which need bookings, fees, appointments or a direct channel to their customers. We know both worlds because we work right between them, from an office in the middle of town.

If you are comparing app development companies in Vigo, first ask who is going to build yours. At Action Development, whoever listens to you in the first meeting is the person who designs and builds the app: no salespeople in between and no subcontractors. We work from the office on Rúa Colón, 20, and we meet clients from Vigo and the surrounding area there in person.

And the team that builds the app is the team that maintains it. When Apple or Google change their requirements, when real use uncovers a bug or when you want to add a feature, you talk to someone who knows the code because they wrote it, not to a support desk opening it for the first time.

It is the first question we get asked, and the answer depends on three things: who will use the app, on which device, and what it has to do with the phone's hardware.

If your users are end customers who download it from the store, a cross-platform app with React Native covers iPhone and Android with a single codebase. If the users are your own staff, an installable web app (PWA) is often enough: it doesn't go through store review and updates instantly. And if the app depends on the camera, Bluetooth or background location with demanding requirements, native development is worth considering.

We decide it with you in the definition phase, with your case in front of us. And if what you need isn't an app but a well-made website, we will tell you that too: it is cheaper and, in that case, it works better.

An app is opened again and again over months, and every extra step is repeated on every use. That is why its design, the UX/UI, matters more than on a website that is visited now and then, and why it comes before the code: it is done by the same team that later builds it.

We start from the definition meeting: what the user comes to do when opening the app and which are the key screens. From that we design a clickable prototype, with the real screens linked together, that you open on your phone and tap through as if the app already existed. Before debating colours or typography, we measure how many steps each task takes.

You test it with your team and with a few customers. Moving a button in a prototype takes minutes; in an app that is already built it can drag changes across several screens and the server. One example of design made for a specific task is the Autoescuela GTI student app, built so each student can check their upcoming lessons, past classes and exams.

We build artificial intelligence into the app when it solves a concrete problem, not as decoration. The most common case is an assistant that answers your users with information from your own business: questions about a course, the status of an order, how to use a feature or what a service includes. It replies instantly at any hour, and when a question goes beyond what it knows, it hands it over to someone on your team.

At Kairos Futures, a trading training platform, the AI assistant built into the app answers students' questions: it cut the repetitive queries reaching the team and multiplied the pace at which students completed courses.

The same assistant can also respond on WhatsApp, where your customers already are, and connect to your management software to look up or record data. Before launching it, we define what it can answer, with what information and which personal data it handles, and we test it with real questions from your customers.

We don't publish rates because two apps with the same name can cost very different amounts. What drives the budget is, above all, the number of screens and user types, whether you need your own backend or managed services are enough, the integrations with systems you already have (ERP, payment gateway, external platforms) and whether the app has to work offline.

That is why the quote comes out of a definition meeting: we listen, set out what goes into the first version and what can wait, and send you a fixed proposal with the scope in writing. If the project is large, we split it into phases so the first one reaches your users sooner.